By make a purchase from Hilary Holmes Makeup you are agreeing to the terms and conditions.

PRICES

All service prices listed on Hilary Holmes Makeup website are inclusive of GST and subject to change without notice. Rates will be charged in accordance with advertised rates at time of booking.

Due to the nature of the product, refunds will only be given for someone who has had a reaction to it. No refunds for change of mind.

MASTERCLASSES

Please be aware that we have a strict no cancellation policy for our Masterclasses. All tickets sales are non-refundable. Should you not be able to attend, the ticket is your responsibility to be sold on.

All attendees must be fully vaccinated in line with government regulations, and proof will be requested upon checking in.

Masks are also required until guidelines state they are no longer mandatory, these may be removed for the class when eating & drinking - however will need to be on when you move outside your designated seating.

ONLINE STORE

PRODUCT DESCRIPTIONS

All products have been described with the best endeavours to provide accurate information including details, descriptions and images.

PRICES

All prices are inclusive of GST and exclusive of any delivery costs.

DELIVERY

Delivery is only available within Australia.
All deliveries must be received with a signature for proof of delivery.
Please note that if an orders are not processed after 12pm Friday, Saturday, Sunday, Monday’s and Public Holidays. Any orders received within these timeframes will be processed the ensuing Tuesday.
Hilary Holmes Makeup bears no responsibility for delay of delivery once processed and submitted to Australia Post.

ACCEPTANCE OF GOODS

Upon receipt, goods must be inspected and notify Hilary Holmes Makeup via email info@hilaryholmes.com.au of any issues within 24 hours. If no contact has been made within this period, it will be deemed that the goods have been accepted as per arrived condition.

RETURNS & EXCHANGES

Hilary Holmes Makeup do not offer returns or exchanges on any items due to change-of-mind or for reasons that the product doesn’t suit skin tone colour.
If products are deemed to be faulty, damaged or defective you are permitted to submit a request for return. Upon inspection, if agreed, we will replace for a non-defective item or full refund of product price.